Shipping policy
Shipping Policy
Thank you for shopping with Traversing Stitches. Please review our shipping policy below.
📥 Digital Products
All digital embroidery designs and downloadable files are delivered instantly after purchase.
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Digital files will be available for download immediately after checkout through your Shopify order confirmation page.
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No physical item will be shipped for digital purchases.
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Please ensure your email address is correct at checkout to receive your download notification.
📦 Physical Products
For physical items, orders are processed and shipped within 3–5 business days (excluding weekends and holidays).
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Shipping times may vary depending on your location and the shipping method selected at checkout.
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Once your order has shipped, you will receive a shipping confirmation email with tracking information.
🌎 Shipping Delays
While we strive to meet all processing timelines, shipping delays may occur due to:
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Carrier delays
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Weather conditions
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Holidays or high-volume periods
Traversing Stitches is not responsible for delays caused by the shipping carrier once the package has left our facility.
📬 Incorrect Shipping Information
Please ensure your shipping address is correct before completing your purchase.
We are not responsible for orders shipped to an incorrect address provided by the customer.
📧 Contact Us
If you have any questions regarding your order or shipping, please contact us at:
📧 traversingstitches@gmail.com
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